• Local Shipping: Furaha Finds delivers to all major cities and towns within Kenya.
  
  
• International Shipping: Currently, international shipping is available to select countries. Please contact our support team for more information and to verify if we ship to your country.

• Local Delivery: Shipping rates for international orders depend on the destination and package weight. These rates will be calculated at checkout and displayed before payment.
  
  
• International Delivery: Shipping rates for international orders depend on the destination and package weight. These rates will be calculated at checkout and displayed before payment.

• Local Delivery: Orders are generally delivered within 24 hours business days in Nairobi and 48 hours business days to other regions.
  
  
• International Delivery: International orders typically take 7-14 business days, depending on customs clearance and local handling.

• Orders are processed on business days (Monday through Saturday, excluding public holidays). Orders placed outside this periods will be processed on the next business day.

• You will receive a tracking number via email once your order has been shipped. You can track your order directly on our website or through the carrier’s tracking system.

• Certain products, due to size, weight, or material, may have specific shipping restrictions or may not be eligible for delivery to some locations. Please check product pages for specific details.

For international shipments, Furaha Finds does not cover customs fees, tariffs, or additional taxes imposed during or after shipping. These charges are the responsibility of the customer.

• Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right

• If an item is missing from your order, please contact our customer service within 48 hours of delivery to initiate a claim.

For information on returns or exchanges, please refer to our [Return Policy].

For queries regarding your order or our shipping practices, please contact us at support@furahafinds.com or call +254745549999